The 30-day money-back guarantee
Your first purchase carries a 30-day money-back guarantee. If AlreadyBack is not what you expected, refund it yourself — one click in your dashboard, any time within 30 days of that first charge. No forms, no hoops, no asking.
The free trial comes first
Every new account starts with a 14-day free trial. A payment card is required to start, and nothing is charged before the trial ends — so your first charge only ever happens after two weeks of real use, and the 30-day guarantee starts on top of that.
Annual plans
Annual renewals are refundable within 30 days of the renewal charge. If a renewal goes through and you did not mean to continue, the same one-click path refunds it — no conversation required.
Monthly plans
Monthly plans can be cancelled at any time; your plan then runs to the end of the paid period and does not renew. Outside the first-purchase guarantee above, partial months are not refunded.
Upgrades and downgrades
- Upgrades are prorated immediately — you pay only the difference for the remainder of the billing period.
- Downgrades take effect at the end of the current billing period; nothing is refunded mid-period because nothing extra is charged.
One click, from your dashboard
Refunds are self-serve. Open Billing in your dashboard: every charge shows its refund eligibility right on the page, and inside an eligible window — a first purchase within 30 days, or an annual renewal within 30 days of the charge — the Refund button is live. Click it, confirm, done. No questions asked: no email to write, no case to open, no one to convince, nothing to justify.
The refund is issued the moment you confirm — you see it on screen and get a receipt by email. Your bank then returns the money to your original payment method, typically within 3-5 business days (about 48 hours on PayPal). Payments are processed by Paddle, our merchant of record. Outside an eligible window the button says so plainly — email support@alreadyback.com and a human will look at it.
Where consumer law says more
Where the consumer-protection law that applies to you grants more than this policy does, the law prevails.