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Terms of Service

Last updated: July 23, 2026

These Terms describe our current practices. Questions? See our Trust Center.

Agreement to these terms

These Terms of Service are a binding agreement between AlreadyBack LLC, a Wyoming (USA) limited liability company (“AlreadyBack”, “we”), and the person or organization creating an account (“you”). By creating an account or using the services, you agree to these Terms and to our Privacy Policy. If you accept for an organization, you represent that you have authority to bind it. You must be at least 18 and legally able to enter into a binding contract. If you do not agree, do not use the services.

The services

AlreadyBack provides backup, restore, and resilience services for data your organization keeps in third-party SaaS platforms: automated scheduled backups, on-demand backups, verification, and restore capabilities (together, the “Services”). The third-party platforms you can connect (each a “Connected Service” — for example, Airtable) are listed in the product. We may add or update supported platforms and features over time without amending these Terms.

Your account

  • Provide accurate account information and keep it current.
  • Keep your credentials secure. You are responsible for activity under your account.
  • Organization owners control their workspace: member roles, connected services, and destructive actions.
  • Suspect unauthorized access? Tell us immediately at security@alreadyback.com.

Connecting third-party services

  • You must be authorized to connect each Connected Service and each workspace or base you back up.
  • Your use of a Connected Service remains governed by its own terms; you are responsible for complying with them.
  • We access Connected Services only through the authorization you grant (for example, OAuth). You can revoke it at the Connected Service at any time — doing so stops backups.
  • The Services depend on each Connected Service’s APIs — their availability, rate limits, and the data they expose. We cannot back up or restore what a Connected Service’s API does not expose or allow (see “Warranty disclaimer”).
  • You remain responsible for maintaining sufficient permissions on each Connected Service for the backups you configure.

Acceptable use

You must not:

  • use the Services to store or back up unlawful content, or data you have no right to retain;
  • reverse-engineer, probe, overwhelm, or attempt to bypass our security controls or technical limits;
  • interfere with the integrity or performance of the Services, or with another customer’s use of them;
  • resell or white-label the Services without a written agreement with us;
  • use the Services to develop or operate a substantially similar commercial backup service;
  • share account credentials or circumvent seat or plan limits.

Data you must not back up

AlreadyBack is deliberately not built for regulated high-sensitivity data. You represent and warrant that content you back up through the Services does not include:

  • protected health information (PHI) under HIPAA or comparable health laws;
  • personal data of children under 13 (COPPA) — and, where EU law applies, of children under 16;
  • biometric identifiers under BIPA (Illinois), CUBI (Texas), or comparable laws;
  • regulated financial data under GLBA, NYDFS Part 500, or comparable financial-sector regulations;
  • consumer health data under the Washington My Health My Data Act or comparable laws.

If such data reaches the Services, we may suspend or terminate the affected account without refund, you will indemnify us against resulting claims (see “Indemnification”), and we may notify authorities where the law requires it.

Your content

You own your backed-up content at all times. You grant us a limited license to host, copy, encrypt, verify, and restore it — solely to operate the Services on your instructions, never for anything else. We never mine, profile, sell, or advertise with your backed-up content, and no AI or machine-learning system ever processes it. For personal data, we act as a processor as described in our Privacy Policy.

No AI or model training on your content

We never use your backed-up content to train, fine-tune, or prompt any AI or machine-learning system — not ours, and not a third party’s. No model training, no automated profiling, no exceptions. This applies to your content itself; it does not restrict cookieless, aggregate website analytics that never touch your backed-up content.

Data protection

Where we process personal data on your behalf, our Data Processing Agreement and Sub-processor list form part of these Terms and are incorporated by reference. If these documents conflict on a data-protection matter, the order of precedence is: any signed agreement with your organization, then the DPA, then these Terms, then the Privacy Policy.

Intellectual property

The Services — the software, design, logos, trademarks, interface, and all content other than your backed-up content — are the exclusive property of AlreadyBack LLC, protected by copyright, trademark, and other intellectual-property laws. You receive a limited, revocable, non-exclusive, non-transferable license to use the Services during your subscription, solely for your internal business purposes. You may not copy, modify, distribute, reverse-engineer, or create derivative works of the Services.

Feedback

If you send us feedback or suggestions about the Services, you grant us a perpetual, royalty-free, irrevocable license to use them to improve the Services, with no obligation to you.

Plans, trials, and billing

  • Trial: new accounts start with a 14-day free trial; a payment card is required to start, and nothing is charged before the trial ends. An expired trial that does not convert is treated like a subscription ending — a 60-day export window, then deletion.
  • Pricing: plan pricing, features, and retention windows are shown on the pricing page and at checkout; the plan you select governs.
  • Billing and renewal: paid subscriptions bill monthly or annually through our merchant-of-record payment provider, handle applicable taxes at checkout, and renew automatically until cancelled.
  • Storage and metered overage:each plan includes the storage quota shown on the pricing page. We measure the storage your backups actually occupy (after deduplication) at the end of each billing period; while it exceeds your included quota, the difference is billed at your plan's per-GB monthly rate as shown on the pricing page — each period anew, for as long as you remain over. On monthly plans the overage appears on your renewal invoice; on annual plans it is charged monthly as a separate receipt. Amounts under $1 roll over to your next overage bill. Exceeding your quota never interrupts, pauses, or degrades your backups.
  • Price changes: we may change prices with at least 30 days’ notice; changes apply from your next renewal.
  • Refunds: your first purchase carries a 30-day money-back guarantee, and annual renewals are refundable within 30 days of the renewal charge. Monthly plans can be cancelled anytime and run to the end of the paid period. Plan upgrades are prorated immediately; downgrades take effect at the end of the current billing period. Where consumer law requires more, the law prevails.

Backups, restores, and fair use

  • Backups run on a daily schedule; depending on plan, you can choose the backup hour and run on-demand backups.
  • Every backup and restore produces a verification report, so you can see exactly what was captured or written.
  • You can export your backup data at any time while your subscription is active.
  • Restores write only what you scope them to, and destructive operations require explicit confirmation.
  • Plans include capacity and usage ceilings shown on the pricing page. We may apply reasonable technical limits to protect platform stability and fairness for all customers, and will tell you when a limit affects your account.

Availability and support

We operate the Services with redundant production systems and monitoring, but we do not currently offer a contractual uptime commitment (SLA). Enterprise SLAs may be offered separately in writing. Planned maintenance that may affect you is announced in advance. Our current security practices are described on our Security page. Support: support@alreadyback.com.

Beta features

Features marked beta, preview, or coming soon are provided as-is, may change or be withdrawn at any time, and carry no commitments.

Warranty disclaimer

The Services are provided “as is” and “as available.” To the maximum extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement. Backup and restore fidelity is bounded by each Connected Service’s APIs — their availability, rate limits, and the data they expose — and we do not warrant that a Connected Service will remain available or unchanged. The only commitments we make are the ones written in these Terms.

Limitation of liability

Our aggregate liability is capped at the greater of (a) the fees you paid us in the 12 months preceding the claim, or (b) $100. We are not liable for indirect, incidental, consequential, special, or punitive damages, or for lost profits, revenue, or data. Some jurisdictions do not allow these limitations; there, our liability is limited to the maximum extent permitted by law.

Indemnification

You will defend and indemnify AlreadyBack against third-party claims arising from your content, your breach of these Terms (including “Data you must not back up”), or your unlawful use of the Services.

We will give you prompt written notice of any such claim, let you control its defense and settlement with counsel of your choice, and cooperate at your reasonable expense. You may not settle a claim in a way that imposes any obligation or admission on us without our prior written consent.

Suspension and termination

  • By you: cancel anytime via the dashboard.
  • By us: for a curable material breach, we may terminate if you have not cured it within 15 days of our written notice; we may suspend or terminate immediately for the data restrictions above, payment more than 14 days past due, or a genuine security or legal risk.
  • After termination: your backups remain available for export for 60 days, then are deleted as described in our Privacy Policy.

Survival

Provisions that by their nature should survive do — including Your content, Intellectual property, No AI or model training, Data protection, accrued payment obligations, Warranty disclaimer, Limitation of liability, Indemnification, Governing law and dispute resolution, and the data-return and deletion duties — each surviving termination or expiry of these Terms.

Governing law and dispute resolution

These Terms are governed by the laws of the State of Wyoming, USA, excluding its conflict-of-law rules. Before anything formal, contact support@alreadyback.com — most issues resolve without lawyers.

Otherwise, disputes are resolved by binding arbitration on an individual basis, administered by the American Arbitration Association under its Commercial Arbitration Rules, seated in Cheyenne, Wyoming (remote or video hearings available). You and AlreadyBack each waive any right to class actions and jury trials. Either party may instead bring an individual claim in small-claims court, or seek injunctive relief for intellectual-property or security matters in the state or federal courts of Wyoming. Nothing in this section waives any right that cannot lawfully be waived under the law of your jurisdiction.

Arbitration opt-out: you may opt out of arbitration by emailing legal@alreadyback.com within 30 days of first accepting these Terms.

Export controls

You represent that you are not located in an embargoed jurisdiction, are not on a restricted-party list, and will not use the Services in violation of export-control or sanctions laws.

Force majeure

Neither party is liable for delay or failure caused by events beyond its reasonable control, including natural disasters, government action, labor disputes, or failures of the internet or utility infrastructure.

Assignment

You may not assign these Terms without our written consent. We may assign them in connection with a merger, acquisition, or sale of assets — your protections travel with the agreement.

Changes to these terms

We may update these Terms. Material changes get at least 30 days’ notice by email and in-app banner before they take effect; continued use after the effective date constitutes acceptance. If you object to a material change, you may cancel before it takes effect and the refund terms above apply. Minor changes — clarifications or corrections — may take effect immediately.

Miscellaneous

These Terms, the Privacy Policy, the Data Processing Agreement, the Sub-processor list, and your plan selection at checkout are the entire agreement between us; if we sign a separate written agreement with your organization, that agreement prevails where they conflict. Our Security, Compliance, and Trust pages are informational and do not modify these Terms unless expressly stated here. If a provision is unenforceable, the rest stands. Not enforcing a provision is not a waiver. Notices to us: legal@alreadyback.com or AlreadyBack LLC, 30 N Gould St Ste N, Sheridan, WY 82801, USA. Notices to you: your account email.

Contact

Legal notices and questions about these Terms: legal@alreadyback.com · everything else: support@alreadyback.com.